Account & Registration
Creating a Sendok88 account takes under three minutes. Click the Register button on the homepage, enter your full legal name, a valid email address, your Malaysian mobile number, and your date of birth. Choose a username and strong password, then confirm you are aged 21 or above. Your account is active immediately after email verification.
Sendok88 requires three items for KYC: a government-issued photo ID (Malaysian MyKad, Driver's Licence, or valid Passport), a proof-of-address document dated within the past three months (utility bill from Tenaga Nasional, Syabas, or Telekom Malaysia, or a bank statement), and a selfie holding your photo ID with your face clearly visible. All documents can be uploaded directly from your account dashboard.
Our team aims to complete KYC reviews within 24 to 48 hours of receiving all required documents in acceptable quality. You will receive an email notification once verification is complete or if we need anything further. Most submissions submitted during business hours in Malaysia are processed faster — often within a few hours.
No. Sendok88 strictly allows one account per individual natural person. Multiple accounts — regardless of the email, device, or payment method used — are a direct violation of our Terms and Conditions. If duplicate accounts are detected, all associated accounts will be suspended and any bonus funds forfeited. If you have accidentally created a second account, contact support immediately to resolve it.
Click the Forgot Password link on the login page and enter the email address associated with your account. A secure reset link will be sent to that email within a few minutes. If you do not receive the email, check your spam folder or contact our 24/7 live chat support. For security, password reset links expire within 30 minutes of being issued.
You can request account closure at any time by contacting our support team via live chat or email at [email protected]. State clearly that you wish to close your account. Any remaining Real Money Balance will be returned to your registered payment method once KYC is complete and no active investigations are pending. Bonus funds that have not met wagering requirements will be forfeited upon closure.
Deposits & Withdrawals
The minimum deposit at Sendok88 is RM 20 for most payment methods, including Touch 'n Go eWallet, Boost, DuitNow, and FPX online banking. Some payment methods may carry slightly different minimums, which are displayed at the point of transaction. There is no maximum deposit for standard accounts, though high-value deposits may trigger additional verification checks.
Touch 'n Go eWallet withdrawals at Sendok88 are typically processed within 5 minutes of approval, making it one of the fastest withdrawal options available. Processing begins after our team reviews your request, which usually takes under 30 minutes during normal operating hours. If your withdrawal has not arrived after one hour, please contact our live chat support with your transaction reference number.
Sendok88 supports a full range of Malaysian payment options including Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow QR and DuitNow Transfer, and FPX online banking covering Maybank2u, CIMB Clicks, Public Bank PBe, Hong Leong Connect, RHB Now, and other FPX-enabled banks. Visa and Mastercard debit and credit cards are also accepted, along with cryptocurrency options including USDT and BTC.
The minimum withdrawal at Sendok88 is RM 50 for all payment methods. There is no fee charged by Sendok88 for standard withdrawals, though your bank or e-wallet provider may apply their own transaction charges. Withdrawal requests are processed seven days a week. Maximum daily withdrawal limits vary by account tier and are shown in the withdrawal section of your account.
FPX bank transfer withdrawals to Maybank, CIMB, Public Bank, Hong Leong, and other Malaysian banks are typically completed within 15 to 60 minutes of approval. In rare cases, inter-bank processing may take up to a few hours. DuitNow transfers are generally faster, usually arriving within 5 to 15 minutes. If a bank transfer has not arrived within three hours, contact Sendok88 support with your withdrawal reference.
Sendok88 does not charge any fees for deposits or withdrawals on our end. However, your payment provider — whether that is Touch 'n Go, your bank, or a card network — may apply their own transaction fees or foreign exchange charges. We recommend checking your provider's terms. All Sendok88 account transactions are denominated in Malaysian Ringgit (MYR), so there are no currency conversion fees for MYR deposits.
Games & How to Play
Sendok88 offers hundreds of video slot games from leading software providers, covering classic 3-reel slots, modern 5-reel video slots, Megaways mechanics, cluster pays, and jackpot slots with progressive prize pools. Popular themes include Asian cultural titles, fruit machines, adventure slots, and branded entertainment titles. All slots on the platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin.
To place a football bet at Sendok88, log into your account and navigate to the Sportsbook section. Select Football from the sport menu, then choose your preferred league — Liga Super Malaysia, the English Premier League (EPL), or other competitions. Browse available markets for your chosen match, click the odds for your selection, enter your stake in MYR in the bet slip, and confirm. Live in-play betting is available for selected fixtures.
RTP stands for Return to Player — the theoretical percentage of total bets that a slot game pays back to players over a very large number of spins. For example, a slot with 96% RTP returns RM 96 for every RM 100 wagered on average over millions of spins. Individual session results can vary significantly from the RTP. At Sendok88, published RTP values for each game are sourced from the game provider and represent long-term statistical averages only.
Yes. The Sendok88 platform is fully optimised for mobile browsers on both Android and iOS devices. There is no dedicated app download required — simply open your mobile browser, navigate to sendok88.cam, and log in as normal. The full game library, sportsbook, live casino, deposit and withdrawal functions, and account management tools are all available on mobile. The interface adjusts automatically to your screen size for a smooth playing experience.
Yes. Sendok88's live casino operates 24 hours a day, seven days a week, with real dealers streaming from professional studio environments. Available live games include Live Baccarat, Live Blackjack, Live Roulette, Live Dragon Tiger, and Live Sic Bo, among others. During peak Malaysian playing hours — typically evening and late night — additional tables open to accommodate higher player volumes and ensure you always find a seat.
Bonuses & Promotions
Sendok88 offers a welcome bonus package for new Malaysian members upon their first deposit, with a maximum total bonus value of up to MYR 2,880. The exact percentage match, eligible games, minimum deposit threshold, and wagering requirement are displayed on the active promotion page at the time you register. Welcome bonus terms change periodically, so we recommend checking the current offer when you sign up for the most accurate details.
A wagering requirement — sometimes called a rollover requirement — is the number of times you must wager a bonus amount before any winnings from that bonus can be withdrawn. For example, a 30x wagering requirement on a RM 100 bonus means you need to place RM 3,000 in eligible bets before the bonus converts to withdrawable cash. Progress toward the wagering requirement is tracked automatically in your Sendok88 account under the Promotions or Bonus section.
Yes, winnings generated from free spins awarded as part of a promotion are credited as bonus funds and are subject to a wagering requirement before they can be withdrawn. The applicable wagering multiple is stated in the specific promotion terms at the time the free spins are issued. Free spins typically have an assigned coin value per spin, and the resulting winnings follow the same rollover conditions as other bonus funds on the Sendok88 platform.
Yes. Sendok88 operates a tiered loyalty programme that rewards consistent players with points earned on real-money wagers across all game categories — slots, live casino, and sports betting. Points accumulate toward tier upgrades, which unlock benefits including enhanced withdrawal limits, personalised reload bonuses, faster KYC processing, and dedicated account management. Details of the current loyalty programme tiers and point earn rates are available in your account dashboard.
It depends on the specific promotion. Some Sendok88 bonuses are restricted to slot games only, while others cover live casino tables or sports betting markets. Game contribution rates also vary — for example, slots might contribute 100% toward wagering requirements while live casino table games contribute a lower percentage. Always check the individual promotion's terms and conditions before depositing, as these details are clearly stated for every offer on the platform.
Security & Responsible Gambling
The minimum age to register and play at Sendok88 is 21 years old. Age is confirmed during registration by self-declaration and is formally verified through KYC document submission before your first withdrawal is processed. If Sendok88 has reasonable grounds to suspect an account is held by someone under 21, the account will be suspended immediately pending age verification. Any winnings accumulated during suspected underage use are not payable, and deposited funds are returned following identity confirmation.
All responsible gambling tools at Sendok88 are free and accessible from your account settings. To set deposit limits, go to Account Settings, select Responsible Gambling, and choose your preferred daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 24-hour cooling period. To self-exclude, contact our support team via live chat or email at [email protected]. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen exclusion period.
If gambling is causing you stress, financial difficulty, or relationship problems, please seek professional support. In Malaysia, you can contact Talian Kasih on 15999 — a free national welfare helpline available around the clock. Befrienders Kuala Lumpur offers confidential emotional support for anyone in distress. Internationally, GamCare (gamcare.org.uk) and Gamblers Anonymous provide structured support programmes. Sendok88 also offers self-exclusion and deposit limit tools — contact our team any time and we will help you activate them.