These Terms & Conditions govern your access to and use of the Sendok88 platform. By registering an account or using any part of our service, you confirm that you have read, understood, and agreed to these terms in full.
These highlights do not replace the full Terms — please read all sections below carefully.
You must be at least 21 years of age to register and use Sendok88. We verify age during KYC and reserve the right to close any account found to be held by an underage individual.
Each individual may hold only one registered account. Operating multiple accounts, whether under the same or different personal details, is strictly prohibited and will result in account suspension.
All bonuses are subject to wagering requirements as stated at the time of offer. Withdrawing bonus funds before meeting rollover conditions is not permitted. Terms are displayed in plain English.
You are responsible for keeping your login credentials confidential. Sendok88 will never ask for your full password via email or chat. Enable two-factor authentication for additional protection.
All account balances, deposits, withdrawals, and wagers are denominated in Malaysian Ringgit (MYR / RM). Sendok88 does not hold accounts in foreign currencies by default.
We provide deposit limits, session time-outs, and self-exclusion tools at no cost. Misuse of these features to circumvent responsible gambling controls violates these Terms.
Welcome to Sendok88. Sendok88 (hereinafter referred to as "the Platform", "we", "us", or "our") is an English-language online casino and sports betting platform operated for and primarily directed at Malaysian players. These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you ("the User", "you", or "your") and Sendok88 regarding your access to and use of the Platform, including all services, features, content, and functionality available through it.
Sendok88 is accessible at https://sendok88.cam and any subdomains associated with that domain. The Platform offers live casino games, video slots, sports betting, and related interactive entertainment services denominated in Malaysian Ringgit (MYR).
These Terms should be read alongside our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated into these Terms by reference.
The following definitions apply throughout these Terms and Conditions:
Your use of the Sendok88 Platform constitutes your full and unconditional acceptance of these Terms. Acceptance occurs at the earliest of the following:
If you are accessing the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" will refer to both you individually and that entity.
To be eligible to register and maintain an Account on Sendok88, you must satisfy all of the following conditions at all times:
You must be at least 21 years of age. Sendok88 strictly enforces this minimum age threshold in compliance with responsible gambling best practices. Any Account found to be held by a person under the age of 21 will be immediately suspended, all winnings forfeited, and any deposited funds returned subject to verification of identity.
You must ensure that accessing and using the Platform is lawful under the laws of your jurisdiction. Sendok88 is a Malaysian-market-oriented platform; however, it is your sole responsibility to confirm that online gambling is legally permissible where you are located. Sendok88 does not accept registrations from jurisdictions where online gambling is explicitly prohibited and regulated against.
You must have the full legal capacity to enter into a binding contract. You must not be subject to any order or condition that restricts your right to enter gambling-related agreements.
You must not be subject to any current self-exclusion order — whether initiated through Sendok88 or any external responsible gambling body — at the time of registration or use. Attempting to register a new account while under self-exclusion violates these Terms.
Each individual natural person may hold only one Account on the Platform. Multiple accounts held by the same individual — regardless of the name, email address, payment method, device, or IP address used — are strictly prohibited. Sendok88 uses technical and manual methods to detect duplicate accounts and will suspend all associated accounts upon detection.
To access the full features of the Sendok88 Platform, you must complete the registration process and create an Account. During registration, you are required to provide:
You warrant that all information provided during registration and at any subsequent time is accurate, complete, and truthful. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account closure and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Sendok88 will never ask you to disclose your full password via any channel, including email, live chat, or phone. Any activity conducted through your Account — whether or not authorised by you — is your responsibility unless you have reported unauthorised access to our support team promptly.
By registering, you consent to receiving account-related notifications (e.g., deposit confirmations, withdrawal updates, security alerts) via the email address and phone number associated with your Account. You may adjust marketing communication preferences in your Account settings.
Sendok88 is required to conduct Know Your Customer (KYC) verification to comply with responsible gambling obligations and to prevent identity fraud, money laundering, and underage gambling. KYC verification is mandatory before a User may complete their first withdrawal and may also be triggered for deposits above specified thresholds.
You will be required to submit the following documents for KYC verification:
Sendok88 aims to complete KYC review within 24 to 48 hours of receiving all required documents in acceptable quality. You will be notified by email upon completion or if additional documentation is required.
Sendok88 reserves the right to request additional documents at any time, including during periodic reviews of existing accounts. Failure or refusal to provide requested documents within a reasonable period may result in account suspension and withholding of funds pending clarification.
All documents submitted for KYC purposes are handled in accordance with our Privacy Policy. They are stored securely and used solely for the purposes of account verification and regulatory compliance.
Sendok88 supports a range of Malaysian payment methods for depositing funds into your Account. All transactions are denominated in MYR.
The Platform currently accepts deposits via the following channels (subject to availability and applicable limits):
The minimum deposit amount is RM 20 unless otherwise stated for a specific payment method or promotional offer. Maximum deposit limits vary by payment method and are displayed at the point of transaction.
You may only deposit funds from payment methods that are registered in your own name. Third-party deposits — where the payment source belongs to another individual — are strictly prohibited. Any deposit identified as originating from a third-party source may be reversed and the relevant account suspended pending investigation.
Deposits are generally credited to your Account within minutes of successful payment authorisation. In rare cases, delays may occur due to banking or network issues outside our control. Contact support if a deposit has not been reflected within one (1) hour.
To submit a withdrawal request, you must:
Withdrawals are processed to the same payment method used for the corresponding deposit wherever practicable. Approximate processing times are as follows:
These timeframes are indicative and Sendok88 does not guarantee completion within these periods where delays are caused by third-party payment processors or banking systems.
The minimum withdrawal is RM 50. Maximum withdrawal limits per transaction and per day are displayed within the withdrawal section of your Account. Higher limits may be available for VIP members subject to separate agreement.
Sendok88 reserves the right to delay, withhold, or refuse a withdrawal request in the following circumstances: suspected fraudulent activity; incomplete KYC; unmet wagering requirements; violation of these Terms; or where we are required to do so by applicable law or regulatory instruction.
Sendok88 offers various promotional incentives to both new and existing members. All bonuses are subject to the specific terms attached to each offer, as well as these general provisions.
New members may be eligible for a welcome bonus package upon first deposit. The maximum welcome bonus available is up to MYR 2,880, subject to the specific terms of the current promotion, including the applicable wagering requirement, eligible games, time limit, and minimum deposit threshold.
Bonus Funds carry a wagering requirement that must be satisfied before withdrawal. The specific wagering multiplier is stated on each promotion. For example, a 30x wagering requirement on a RM100 bonus requires RM3,000 in eligible bets to be placed before the bonus or winnings derived from it may be withdrawn.
Each promotion may only be claimed once per eligible Account unless explicitly stated otherwise. Attempting to claim the same promotion via multiple accounts constitutes bonus abuse and will result in forfeiture and account action.
Bonus Funds and any associated free spins that remain unused or unmet in terms of wagering requirements will expire as stated in the individual promotion terms, typically within seven (7) to thirty (30) days of being credited.
Sendok88 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. We also reserve the right to disqualify any User from a promotion if we have reasonable grounds to believe the User is engaging in irregular betting patterns, arbitrage, or other forms of bonus abuse.
All bets and wagers placed on the Platform are subject to the specific rules of the relevant game or betting market, as displayed within the Platform. In the event of any conflict between product-level rules and these Terms, these Terms shall prevail unless the product-level rules explicitly state otherwise.
A bet is accepted once confirmed on screen and a confirmation reference is issued. Bets placed after an event has concluded or that are subject to a system error may be voided at Sendok88's discretion. In all void bet scenarios, the staked amount is returned to the User's Account.
Minimum and maximum stake limits apply per game, per market, and per event. These are displayed at the point of placing a bet. Sendok88 reserves the right to adjust individual member betting limits where unusual or irregular betting patterns are detected.
Live in-play betting odds are updated in real time. Sendok88 accepts no responsibility for bets placed on incorrect odds resulting from data feed errors. Any bet placed on clearly erroneous odds is subject to cancellation.
All video slot and table game outcomes are determined either by a certified Random Number Generator (RNG) or, in the case of live dealer games, by real physical game actions conducted in a monitored studio environment. Published RTP values represent long-term statistical averages and do not guarantee individual session outcomes.
The following conduct is strictly prohibited on the Sendok88 Platform. Violation of any item in this section may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where applicable:
Sendok88 reserves the right to suspend or close any Account at any time, with or without prior notice, if we have reasonable grounds to believe that:
You may request closure of your Account at any time by contacting our support team. Upon closure, any Real Money Balance remaining in your Account (subject to KYC completion and no outstanding investigations) will be returned to you via your registered payment method. Bonus Funds not meeting wagering requirements at the time of closure are forfeited.
An Account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. Sendok88 may levy an administrative fee of RM 10 per month on dormant accounts with a positive balance, after providing thirty (30) days' written notice to the registered email address. The balance will not be reduced below zero.
Sendok88 is committed to promoting responsible gambling and providing tools that help our members maintain control over their gambling activity.
The following tools are available to all registered members free of charge:
Sendok88 strictly enforces the minimum age of 21. We use KYC document verification to confirm age. If we have any reason to suspect that an Account holder is under 21 years of age, we will suspend the account pending age verification. Any winnings accrued during the period of suspected underage use are not payable.
If gambling is negatively affecting your life or the life of someone close to you, we encourage you to seek professional help. For information on our tools and policies, please visit our Responsible Gambling page.
All content on the Sendok88 Platform — including but not limited to software, game code, graphics, artwork, logos, trademarks, text, video, audio, and user interface design — is the proprietary intellectual property of Sendok88 or its licensors.
Nothing in these Terms grants you any right, title, or interest in the Platform's intellectual property. You may not:
Permitted use of the Platform for personal, non-commercial entertainment purposes does not constitute a transfer of any intellectual property rights.
To the maximum extent permitted by applicable law, Sendok88 expressly excludes all warranties, representations, and conditions — whether express or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Sendok88 shall not be liable to you for any:
Sendok88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered Users via email to their registered address and/or via a prominent notice on the Platform.
Changes take effect on the date specified in the updated Terms, which will be reflected in the "Effective Date" field at the top of this page. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Terms.
If you do not agree with any updated provisions, you must cease using the Platform and may request account closure by contacting our support team.
These Terms and all matters arising from your use of the Sendok88 Platform shall be interpreted and governed in accordance with the relevant applicable laws. Users acknowledge that it is their responsibility to determine whether using the Platform is lawful in their jurisdiction before registering.
In the event of any dispute arising between you and Sendok88, you should first contact our support team by email at [email protected]. We aim to acknowledge all dispute submissions within 48 hours and resolve them within 14 business days. Disputes relating to bet settlements should include the relevant bet reference, game name, date and time, and a clear description of the issue.
Both parties agree to approach any dispute in good faith with the aim of reaching a mutually acceptable resolution. Sendok88 treats all dispute submissions seriously and will conduct a fair internal review before issuing a decision.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please reach out to the Sendok88 support team through the following channels:
All written communications relating to legal matters or disputes must be submitted to the email address above. Verbal or live-chat communications do not constitute formal legal notices.
Our support team is available 24/7 to help clarify any part of these Terms & Conditions. You can also explore our FAQ for quick answers to common questions.
For players aged 21 and above only. Sendok88 operates as an online entertainment platform. MYR currency supported. 🇲🇾